Opening Hours

 

When We're Open

The reception area and phone lines are open for general use from 8.30am to 6pm, doors open from 7.30am for the dropping off repeat slips and samples. The on-line ‘accurx’ medical support service is open from 7am to 12pm Monday to Friday.

The same day clinical advice telephone service is open from 8.30am to 11am, but pleased do try the ‘accurx’ system as it helps us manage demand for efficiently.

The secretary office is open from 8:30am to 4:30pm

Maywood Healthcare Centre deals with emergencies only between 8am and 8.30am and from 6pm to 6.30pm 

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

Out Of Hour Clinics

Evening and Weekend clinics are available to all of our patients to provide additional appointments at convenient times for the patient. These clinics are called GPAH clinics and are provided through Innovations In Primary Care. If an evening or weekend appointment interests you then please speak to our Reception team.

Do note that specific booking criterias are put in place on these clinics so you may not always be able to be seen

When We're Closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary. 

Pharmacists
  • Pharmacists (chemists) can provide advice and treatment for a wide variety of medical problems.
  • Many Pharmacists are open longer hours than the Surgery.
  • Pharmacists are highly trained professionals that provide advice on a wide range of problems.
  • They can be particularly helpful for advice about colds, flu, sore throats, ear ache or coughs.
  • They can also advise on regular medication and ways to stop smoking.
  • Pharmacies can offer emergency contraception.

Find your nearest pharmacy 

Urgent Treatment Centres
  • Urgent Treatment Centres (previously known as Walk-In Centres) can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment. Please call 111 or visit the NHS 111 online website

For further information on the nearest Urgent Treatment Centres, see the NHS website

Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.

We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.

For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.

NHS England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

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