Our Appointment Procedure

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Self Care Advice

You can often sort your own health issues without needing to see us

The NHS website and Patient.co.uk are two excellent websites you can use free of charge.

They have powerful search functions so you can find what you need quickly.

We also have lots of advice via our website

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Speak to a Pharmacist

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY

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Book an Appointment

Appointments can be booked online using the Accurx system or via telephone.

How To Book An Appointment 

• Telephoning us on 01243 829141 between 8.30am and 6pm Monday to Friday. The same day Accurx on-line system is open from 7am to 11:30am Monday to Friday.
• Download the NHS App
• Use SystmOnline

What can we offer on the day?

• Same day telephone consultations
• Daily Practitioner Lead Minor Illness clinics
• Same day GP appointments

The following can be booked in advance:

• Treatment Room Appointments
• Phlebotomy
• Chronic Disease Reviews
• Family Planning Appointments/smears
• GP appointments (up to 3 weeks in advance)

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Evening and Weekend Appointments 

GP and nurse appointments are available during the evening and at the weekend for people across Coastal West Sussex. It’s not every day just yet but getting there!

This means that urgent appointments are can be available up to 8pm during the week, and during clinics on a Saturday and Sunday.

This aims to improve access to GP appointments and help local people to get the help and support they need.

The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices (including Maywood).

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional.

The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.

IPC has been running the GPAH clinics in Adur and Worthing for the last three years, which has offered a very similar service, offering help for ‘Minor Injury Assessment & Minor Illnesses’.

These clinics have been successful and helped local people to access the help they need outside of normal opening times.

We hope that this roll out of the hubs across the whole of Coastal West Sussex will mean that all patients registered with a GP practice in our area can benefit.

You book into the GP access hubs via your normal GP practice, and you may be offered an appointment at one of the hubs at the weekend if you call NHS 111 for urgent health advice and support.

Your local hub is here at Maywood Surgery

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

Patients can book into these appointments by calling your registered GP practice in the normal way, and they will be able to access the booking system and make sure you receive the help and support you need.

If you have been seen at the Access Hub and would like to make a complaint please visit the Innovations In Primary Care website

Training Practice

We are a training practice this means we are fortunate enough to have GP Registrars working with us for a year at a time. GP Registrars are fully qualified Doctors who are specialising in becoming General Practitioners.

To help with their education some consultations may be recorded, this will only be done if you give your consent. As a training practice we also have student nurses, as with the registrars these students are qualified nurses who are studying to become Specialist Practitioners.

We are also involved in training undergraduate medical students, who will be attached to the practice for six weeks at a time and Foundation Doctors (Junior Doctors on rotation)